Manage Your Bossy Casino Gambling Controls
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Bossy Casino provides Daily, Weekly and Monthly personal limits through the Responsible Gaming controls in My Account. These controls let you set restrictions for different rolling periods.
Lowering an existing limit takes effect immediately. Increasing or removing a limit is subject to a 24-hour delay, so a less restrictive change does not apply straight away.
Self-exclusion is also available. Confirmed fixed periods start at 3 months and extend up to 5 years, and an indefinite self-exclusion option is available for users who do not want to set a fixed end date.
Set Daily, Weekly or Monthly Limits
Personal limits are available for Daily, Weekly and Monthly periods. The controls can be accessed through My Account and the Responsible Gaming area.
These limits are intended to restrict gambling activity according to the selected period. They should not be treated as a guarantee against financial loss.
Set a Personal Limit
- Open My Account.
- Open Responsible Gaming.
- Choose a Daily, Weekly or Monthly control.
- Set the stricter level you need.
- Review the selected limit before confirming it.
If you are signed out and need to reach your account controls, use the account sign-in route.
How Rolling Limit Windows Work
Daily, Weekly and Monthly limits use rolling windows. This means the selected period moves continuously rather than automatically following a calendar reset.
A Daily limit should not be assumed to reset at midnight. A Weekly limit should not be assumed to restart on Monday, and a Monthly limit should not be assumed to reset on the first day of the month unless that behaviour is specifically shown in the account.
Daily, Weekly and Monthly Rolling Windows
- A Daily limit applies across a rolling daily period.
- A Weekly limit applies across a rolling weekly period.
- A Monthly limit applies across a rolling monthly period.
- A fixed calendar reset should not be assumed.
- No exact countdown display or reset timer is confirmed here.
Lowering, Increasing or Removing a Limit
Stricter and less restrictive limit changes do not follow the same timing. Lowering a limit takes effect immediately, while increasing or removing a limit is subject to a 24-hour delay.
The 24-hour rule applies to increases and removals. It should not be applied to a reduction that makes the existing control stricter.
| Change | Confirmed Timing | Practical Effect |
|---|---|---|
| Lower a limit | Immediate | The stricter control applies straight away |
| Increase a limit | 24-hour delay | The higher limit does not apply immediately |
| Remove a limit | 24-hour delay | The existing control is not removed immediately |
Support should not be treated as a way to bypass the confirmed delay for increasing or removing a limit.
Choose a Self-Exclusion Period
Self-exclusion can be used when a longer restriction is needed. Confirmed fixed periods begin at 3 months and can extend up to 5 years.
An indefinite self-exclusion option is also available. No immediate cancellation or early removal should be assumed for an active exclusion.
| Self-Exclusion Option | Confirmed Period | Important Point |
|---|---|---|
| Fixed-term exclusion | From 3 months | Account restrictions apply for the selected exclusion period |
| Longer fixed-term exclusion | Up to 5 years | Early removal should not be assumed |
| Indefinite exclusion | No fixed end date | This is an open-ended self-exclusion choice |
What Self-Exclusion Changes
Self-exclusion affects account availability and gambling access during the exclusion period. It also affects promotional access and communications under the responsible gambling rules.
Self-exclusion should not be treated as a temporary promotional break. No early reopening or immediate cancellation should be promised while the exclusion remains subject to its active conditions.
During Self-Exclusion
- Account access is affected by the exclusion.
- Gambling access is restricted during the exclusion period.
- Promotional activity is affected under the exclusion rules.
- Early cancellation should not be assumed.
- No continuation-of-play message applies to an active exclusion.
Get Help With Responsible Gambling Controls
If you cannot find or understand a responsible gambling control, first check My Account and the Responsible Gaming area.
Support can help clarify the available controls and the applicable rules. Live chat and email are the confirmed support channels, but no fixed response time is established.
If You Need Help With a Control
- Check My Account and Responsible Gaming.
- Confirm which control you want to use.
- Check whether a 24-hour delay applies to the requested change.
- Contact support if the control or requirement remains unclear.
If you cannot find or apply the relevant control, responsible gambling support is available through the confirmed support channels.
Choose the Right Next Step
The correct action depends on whether you want a stricter limit, a less restrictive change or a longer period away from gambling.
If You Want a Stricter Limit Now
Lower the existing personal limit. A stricter limit takes effect immediately and is not subject to the 24-hour delay that applies to increases and removals.
If You Want to Increase or Remove a Limit
An increase or removal is a less restrictive change and is subject to a 24-hour delay. It should not be described as taking effect immediately.
If You Want to Stop Gambling for a Longer Period
Use self-exclusion. Confirmed choices include fixed periods from 3 months up to 5 years and an indefinite option.
If You Need the Full Account Conditions
For the wider account conditions that apply alongside these controls, review the responsible gambling terms.
FAQ – Responsible Gambling and Self-Exclusion
What Limits Can I Set?
Bossy Casino provides Daily, Weekly and Monthly personal limits through its Responsible Gaming controls.
Where Are Responsible Gambling Controls?
The controls are available through My Account and the Responsible Gaming area.
How Do Daily, Weekly and Monthly Limits Work?
Each limit applies across its selected rolling period rather than automatically following a fixed calendar reset.
Are Limit Windows Rolling?
Yes. Daily, Weekly and Monthly limits use rolling windows.
When Does a Lower Limit Take Effect?
Lowering a limit takes effect immediately.
When Does a Limit Increase Take Effect?
An increase is subject to a 24-hour delay and does not apply immediately.
When Can a Limit Be Removed?
Removing a limit is also subject to a 24-hour delay.
How Long Can I Self-Exclude?
Confirmed fixed self-exclusion periods start at 3 months and can extend up to 5 years.
Can I Choose Indefinite Self-Exclusion?
Yes. An indefinite self-exclusion option is available without a fixed end date.
Does Self-Exclusion Affect My Account?
Yes. Self-exclusion affects account availability and gambling access during the exclusion period.
Does Self-Exclusion Affect Promotions?
Yes. Promotional access and communications are affected under the self-exclusion rules.
Can Support Help With Gambling Controls?
Yes. Support can help clarify responsible gambling controls and the applicable rules through the confirmed live chat and email channels.